/ Direct dispatch · 24 / 7

+1 431 334-6658info@mazesecurity.ca
/ Services·Discipline 08

EventSecurity

Concerts, festivals, sports and private galas.

/ Event Security

What it is. What it is not.

Event security is a discipline of foresight. The plan is the product. Ontario Security Services designs event operations grids that anticipate the crowd behaviour, the weather, the traffic, the licensing conditions, and the emergency scenarios that every festival, concert, wedding and gala in Ontario has to plan for.

From summer festivals in Wasaga Beach and Niagara Falls to concert tours through Toronto's Scotiabank Arena, Rogers Centre and Budweiser Stage, from wedding receptions in Prince Edward County to corporate galas in Ottawa, we build 20-officer to 200-officer teams that hold licensing, medical liaison, VIP credentialing, bag-screening, and post-event egress under one operations grid.

Every event we service produces an after-action report inside seventy-two hours. Every after-action report becomes a lesson learned for the next event we run in that same municipality. Our Ontario event footprint compounds year on year.

/ Operational scope

What we deliver.

  • Crowd flow & queue management
  • Bag & wand screening
  • VIP & backstage credentialing
  • First-aid trained officers on every team
  • Ejections & de-escalation protocols
  • Coordination with EMS & Police liaison
  • Ticket scanning and access-control support
  • Post-event egress and lot management

/ Industries we serve

Where event security is deployed.

  • Music festivals & concerts

  • Sporting events

  • Weddings & private galas

  • Corporate off-sites & AGMs

  • Charity fundraisers

  • Political and diplomatic events

  • Film festivals & premieres

  • Trade shows and conferences

/ Deployment process

Five steps, on every site.

  1. 01

    Site plan review

    We review the venue site plan, ingress and egress, medical access, VIP paths and severe-weather refuges.

  2. 02

    Ops grid design

    Zones, zone captains, radios, medical liaison and command post are mapped.

  3. 03

    Licensing coordination

    AGCO liquor licence conditions, municipal by-laws and Ontario Fire Code are integrated into the plan.

  4. 04

    Live event

    The site commander runs the grid; supervisors run zones; officers work the floor and gates.

  5. 05

    After-action report

    Every event produces an after-action report inside 72 hours for the promoter, venue and insurer.

/ What sets us apart

Event Security the way it should be.

  • 01Written operations grid, not just a headcount
  • 02Medical liaison embedded from setup to breakdown
  • 03Ontario municipal by-law and AGCO fluency
  • 04After-action reports inside 72 hours
  • 05Repeat-event institutional memory

/ Compliance & training

The paperwork insurers ask about.

  • PSISA-licensed officers on every deployment
  • First-Aid / CPR-C on every team
  • AGCO Smart Serve where liquor is served
  • Use-of-force certified and de-escalation drilled
  • $5M liability with event rider available

/ FAQ · Event Security

Questions clients keep asking.

  • Q · 01

    Do you cover weddings and private galas?

    Yes. Private galas, weddings and estate events across Ontario are a routine part of our event book — often with plain-clothes or black-tie-appropriate uniform.

  • Q · 02

    Can you scale to a 200-officer festival?

    Yes. Our summer festival footprint routinely fields 100–200 officers with medical liaison, ejection teams and VIP credentialing on a single event.

  • Q · 03

    Do you handle AGCO Smart Serve where liquor is served?

    Yes. Any event serving liquor under an AGCO permit is staffed with Smart Serve trained officers.

  • Q · 04

    How do you handle severe weather?

    Every event ops grid includes severe-weather refuge routing, radio codes and a pre-briefed protocol reviewed with venue management.

  • Q · 05

    Do you produce after-action reports?

    Yes. Every event produces an AAR inside 72 hours for the promoter, venue, and insurer of record.